Shipping & Returns

Effective Date: 7/13/24

Shipping Policy:

  • Processing Time: Orders are typically processed within 2-3 business days and will ship within 5-7 business days.

  • Shipping Methods: We offer standard shipping options such as [list shipping methods available, e.g., ground, expedited].

  • Shipping Charges: Shipping charges are calculated based on the weight of your order and the shipping method selected during checkout.

  • International Shipping: Currently, we only ship within the US. However, we intent to begin international shipping in the near future.

  • Delivery Times: Delivery times vary depending on your location and the shipping method chosen. Estimated delivery times will be provided at checkout.

Returns Policy:

  • Return Eligibility: We accept returns on items within 30 days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with the seal intact.

  • Non-returnable Items: Items that have had their seal broken or have been used are not eligible for return.

  • Return Process:

    1. Contact Us: To initiate a return, please contact our customer service team within 30 days of receiving your order.

    2. Return Authorization: We will provide you with a return authorization and instructions on how to return the item.

    3. Packaging: Please ensure that the item is securely packaged to prevent damage during return shipping.

    4. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

    5. Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We may request photos of the damaged or defective item for our records.

Contact Us:

If you have any questions about our Shipping and Returns Policy, please contact us at:

Petal & Peel
[Insert Contact Information]